At Huda Boutique, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.hudaboutique.com and make purchases through our online store.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: When you place an order or sign up for our newsletter, we may collect your name, email address, shipping and billing addresses, phone number, payment information, and any other details you provide.
  • Non-Personal Information: We collect non-identifiable information like your IP address, browser type, device information, and how you interact with the website to improve your browsing experience.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience, keep track of your preferences, and gather analytic data about the usage of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfilment: To process your orders, send you order confirmations, and deliver your purchased items.
  • Customer Service: To respond to your inquiries and provide support, including returns, exchanges, and complaints.
  • Personalization: To tailor the website experience to your preferences and recommend products.
  • Marketing and Promotions: To send you promotional emails or newsletters if you have opted in. You can unsubscribe from these communications at any time.
  • Improvement of Services: To analyze and improve our products, services, and the functionality of the Site.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular audits. However, no data transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners for the following purposes:

  • Payment Processors: We use third-party payment providers to process transactions securely.
  • Shipping and Delivery: We share your information with courier services to fulfil your orders.
  • Marketing Services: With your consent, we may share data with marketing partners who assist us in running promotional campaigns.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or government request.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: You can access, update, or correct your personal information by logging into your account on our website.
  • Deletion: You can request the deletion of your personal data by contacting us directly. Please note that some information may be retained for legal or business purposes.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email you receive from us.
  • Cookies: You can adjust your browser settings to reject cookies, though this may affect your experience on the website.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any linked websites you visit.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the revised policy on this page with an updated “Effective Date”. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Huda Boutique (Pvt) Ltd.
info@hudaboutique.com
+94 777933310
Vauxhall Street, Colombo 02.